Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $40 per person 18 and older occupying the apartment. All application fees are nonrefundable.
Administrative fees are $150 and are nonrefundable.
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Granite Valley residents are responsible for gas, electric, and a $42 flat rate for water each month.
Deposit amounts are based off of combined household screening results for credit, criminal, rental history, and income. Deposits can range from $99 to two months' rent.
Rent is always due on the first but if you pay on the 4th, there will be a $60 late fee. If you pay on the 5th, an $80 late fee and $100 if paid on the 6th or after. Concession paybacks will also be charged back to you for any payments made on the 4th or after.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will require a pet deposit and a non-refundable pet fee. Visit our pet page for more information. Monthly pet rent is $40 per pet.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 30-day notice is required before vacating your apartment, and the lease buy-out fee is $2500 plus the pay back of any rental concessions you have received. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
We require a 30-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 30 days prior to the lease expiring to provide your written notice.
Yes, Mediacom and Century Link, Dish, and DirecTV are allowed.
Yes! We have partnered with a national renter's insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation, so there is nothing further you would need to do.
If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage. Granite Valley Apartments must be listed as an additional interested party or interested party on your renter's insurance policy:
Granite Valley Apartments
PO Box 498067
Cincinnati, OH 45249
We do not allow personal grills, however, we have a pavilion with 2 gas grills.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.