Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
The prices will range on each floor plan depending on the updates done inside the apartment and/or location in the building.
What is the application fee and is it refundable?
Application fees are $40 per person 18 and older occupying the apartment. All application fees are nonrefundable.
How do I apply?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Which utilities do I pay?
Granite Valley residents are responsible for gas, electric and a $25 flat rate for water each month.
What is the security deposit?
Security deposits can be as low as $99 with approved credit!
When is my rent payment due?
Rent is always due on or before the first of the month.
What day of the month am I liable for a late charge?
Rent is always due on the first but if you pay on the 4th, there will be a $60 late fee. If you pay on the 5th, an $80 late fee and $100 if paid on the 6th or after. Concession paybacks will also be charged back to you for any payments made on the 4th or after.
How can I pay my rent?
You can pay rent by setting up your online account on our property website. This allows you to use a bank account or credit card to make payments. You can also with a check at the leasing office.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $250 pet fee. Monthly pet rent is $25 per pet. Breed restrictions may apply, please contact the office.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. 30-day notice is required before vacating your apartment, and the lease buy-out fee is 2x your monthly rent plus a $100 administration fee.
How can I refer a friend?
If you love Granite Valley Apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 30-day written notice, which you are responsible through, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 30 days prior to the lease expiring to provide your written notice.
Do you have cable services?
Yes, Mediacom and Century link, Dish, and DirecTV are allowed.
Can I grill on property?
We do not allow personal grills however we have 2 charcoal grills near the playground and 2 new gas grills coming in 2019!!
I’m locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.
I’ve lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.